One-page Resume

There is no power in technology, products or services. Everything is determined during use, by people.

Usability Resume: Dan Abelow

Contact

Corporate:	President	Breakthrough Usability, Inc.
Digital:	abelow@breakthroughusability.com	http://www.breakthroughusability.com
Mail / FedEx:	208 Milford Haven Cove	Longwood, FL 32779
Phone:	(407) 786-7422

Summary

Leading-edge professional in usability / ease-of-use / assured user performance.
Typically contributes to critical-path projects for major global corporations.
Speed is 3-4X faster than average turnaround, with on-target results.

Expertise

Technologies:	Business Systems:	Business Skills:
JAVA-based apps. HTML / Web Client/Server Lotus Notes All GUI interfaces Networks (LAN / WAN) Routers / Network Mgt. Object (OO) systems Rapid prototyping Major databases R&D: New technologies	Web / Internet / Intranet E-Commerce Data networking Knowledge management Enterprise-wide business systems (Call centers, Accounting, Sales, Tax, Manufacturing, Etc.) Multimedia / Voice over IP CBT / Online training R&D: New types of systems	Assist multiple critical path teams at once Produce customer success Fulfill client business goals High ROI from services Solve problems quickly Accelerate progress Train developers Virtual and on-site roles R&D and development Relationship building

Experience

Representative Clients of Breakthrough Usability. (1990 - Present)
Cisco Systems, Agilent Technologies, Accenture, Harvard Business School, IBM, Lotus, IRS

Cisco Systems: 189 studies. Member of critical path task forces and teams. Helped turn products into market leaders. About 90 studies of Cisco's #1 rated Web site. Usability of Cisco's global Intranet.
Accenture: Usability process design and development. Field proven. Certified as meeting corporate goals and rolled out as a global process. Usability of Accenture's global knowledge resources. Field proved usability processes by delivering services to numerous Accenture client engagements.

Partner in Charge of Marketing and Computing. (1981 - 1988)
Revenue responsibility for 6 startups. Built successful companies that were sold to a larger company. Revenues typically exceeded projections. Installed first LAN in 1982, first distributed databases in 1986.

Education

Wharton School. B.Sc.E., 1971 (Bachelor's of Science in Economics)
Specialization: Marketing. Many courses taken in the Wharton MBA program.

Harvard. Ed.M., 1989 (Masters degree, Harvard Graduate School of Education)
Independent research graduate program: Specialized in creating, assessing and managing strategic technologies. Studies at MIT, Harvard Business School, Kennedy School of Government, and Ed School.

Patents & Articles

Patents. Independent R&D. Patents issued, with additional applications pending.
Articles. Author of feature articles, cover stories, columns.

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