Client - Harvard

There is no power in technology, products or services. Everything is determined during use, by people.


	Harvard Business School / Harvard Graduate School of Education

	Harvard Business School

	Advanced Management Program 106 (Summer 1990) Done with Dr. Barbara Flagg, a leader in the field of assessment of educational technologies. The AMP brings about 140 senior managers of the world’s largest corporations to Harvard for 12 weeks of training by the business school’s most senior and prestigious faculty. This in-depth months-long study was a macro and micro summative assessment of: The effectiveness of HBS electronic cases, how their use is supported and what to improve The value of specific tools on the desktop (especially Lotus Notes and IBM Office Vision) An external, objective view of whether technology diverts or adds to the AMP, including program-wide networking and e-mail by students, faculty and administration Advanced Management Program 108 (Spring 1991) On-line assessment of the use of technology in the AMP. Created an interactive process for AMP participants to provide on-line feedback on what they learn and receive from electronic cases. The first step in creating an on-line process for continuous improvement, based on each participant’s flexible and individual use of technology. Done with Dr. Barbara Flagg. Top

	Harvard Graduate School of Education

	The Interactive Television Project (Spring 1989) Dan Abelow, Don Burton and Cynthia Johnson. This research project simulated in-home interactive television in a typical family setting to evaluate its effectiveness, value and appeal. It used interactive video discs (especially the prototype of Interactive Nova, the PBS-TV science series). Findings included: 100% of the families wanted this new media in their homes (assuming an acceptable price) This media is television-based; it is video, not computing. Users wanted more interactive video, less text and fewer "computer-like" components. By a wide margin, activities and interactivity were preferred over watching the same material as a TV program Learning rates are based on the quality of the content, not the transmitting medium (with high-quality source and content, learning was fast and effective) Simple and clear organization is crucial in a home product, especially intuitive icons and menus Done for Professor Barbara Flagg, a leader in the field of assessment of educational technologies. Top

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